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Ordering food this summer in UAE? Here’s why your deliveries may get delayed

Ordering food this summer? Here’s how Careem and Talabat deliveries will change during the UAE’s midday work ban

Expect slightly longer delivery times as apps put rider safety first during the hottest hours of the day.

If your lunch order takes a little longer over the next few weeks, there’s a good reason why.

The UAE’s annual midday work ban is now in force, restricting outdoor work every day from 12.30pm to 3pm until September 15. While food and grocery deliveries will continue, platforms like Careem and Talabat are changing how they operate to keep riders safe in the summer heat.

Why deliveries may be slower

During restricted hours, riders can only be assigned up to three orders, and each delivery route must be completed within 60 minutes.

Careem’s app automatically reduces rider workloads and updates delivery estimates in real time, so customers know when longer wait times are expected.

Thousands of cooling stations now available

One of the biggest changes this year is easier access to air-conditioned rest areas.

More than 12,000 cooling stations are available across the UAE, giving riders a place to cool down, rehydrate and take a break during their shifts.

A live map inside the rider app will help delivery partners find the nearest rest station.

More than just a break

Both delivery companies have included safety guidance for riders during summer. Kits packed with essentials like electrolytes and hygiene products have been provided. Riders also have access to regular health check-ups throughout the season.

Careem has even partnered with local organisations to provide free medical support, drinks and snacks during the summer months.

What are the UAE’s midday work ban rules?

The annual rule, introduced more than two decades ago, bans outdoor work under direct sunlight between 12.30pm and 3pm until September 15.

The Ministry of Human Resources and Emiratisation has also made it clear that delivery riders cannot be forced to work during the restricted period, while foot deliveries are not allowed during these hours.

The ministry is continuing inspections across the country to ensure companies comply with the summer safety regulations.

For customers, the impact should be minimal. For riders, however, the new measures are designed to make working through the UAE’s hottest months a little safer.

With over 3 decades of experience in journalism, copywriting, and PR, Michael Gomes is a seasoned media professional deeply rooted in the UAE’s print and digital landscape.

michael@buzzzing.ae

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